Privacy Policy
At ACO96, protecting your personal information is a core part of delivering a safe and reliable online gaming experience. This Privacy Policy explains how we collect, use, store, and protect the information you provide when accessing our website, creating an account, using our services, or communicating with our support team.
By registering an account or continuing to use the platform, you acknowledge that you have read and accepted the terms outlined in this Privacy Policy. If you do not agree with any part of this document, you should discontinue use of the website and its services.
We reserve the right to update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Any updates become effective upon publication on this page.
Information We Collect
To provide our services efficiently and comply with legal obligations, ACO96 may collect various categories of information, including:
- Full name and date of birth;
- Residential address and contact details;
- Email address and telephone number;
- Account login information;
- Payment and transaction details;
- Identity verification documents;
- Device and browser information;
- Website usage and activity records.
Information may be collected directly from you during registration, deposits, withdrawals, customer support interactions, promotional participation, or identity verification procedures.
How We Use Your Information
The information collected is used for legitimate business purposes, including:
- Creating and managing user accounts;
- Processing deposits and withdrawals;
- Verifying identity and preventing fraud;
- Meeting regulatory and compliance requirements;
- Monitoring responsible gambling measures;
- Improving website functionality and user experience;
- Providing customer support services;
- Sending important account-related notifications;
- Conducting internal analysis and security monitoring.
Personal information is processed only to the extent necessary to provide services and maintain a secure environment for all users.
Cookies and Tracking Technologies
ACO96 uses cookies and similar technologies to improve website performance and enhance user experience.
These technologies help us:
- Remember user preferences;
- Maintain secure login sessions;
- Analyse website traffic and performance;
- Detect suspicious activity;
- Personalise content and promotions.
Users may adjust browser settings to block or delete cookies. However, some website features may not function correctly if cookies are disabled.
Disclosure of Information
Your personal information may be shared with trusted third parties where necessary for operational, legal, or security purposes.
Such parties may include:
- Payment service providers;
- Identity verification partners;
- Fraud prevention agencies;
- Technology and hosting providers;
- Regulatory authorities and law enforcement bodies where required by law.
We do not sell, rent, or trade personal information to unrelated third parties for marketing purposes.
Data Security
Protecting user information is a priority for ACO96 Casino. We implement technical, administrative, and organisational safeguards designed to prevent unauthorised access, loss, misuse, alteration, or disclosure of personal data.
Security measures may include:
- Encrypted data transmission;
- Secure server infrastructure;
- Access controls and authentication procedures;
- Continuous monitoring for suspicious activity;
- Regular security reviews and updates.
While no online system can guarantee absolute security, we take reasonable steps to protect the information entrusted to us.
Data Retention
Personal information is retained only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our terms and conditions.
When information is no longer required, it is securely deleted, anonymised, or otherwise disposed of in accordance with applicable requirements.
Your Rights
Subject to applicable laws and regulations, users may have the right to:
- Request access to personal information held about them;
- Request correction of inaccurate or incomplete information;
- Request deletion of certain personal data;
- Object to specific processing activities;
- Withdraw consent where processing is based on consent;
- Request information regarding how their data is used.
Requests may be subject to identity verification and legal limitations.
International Data Transfers
In certain circumstances, information may be processed or stored in jurisdictions outside Australia. When such transfers occur, appropriate measures are implemented to maintain an adequate level of protection and ensure compliance with applicable privacy standards.
Third-Party Websites
The website may contain links to external websites operated by third parties. The platform is not responsible for the privacy practices, content, or security measures of those websites. Users should review the privacy policies of any third-party services they choose to access.
Children's Privacy
The services offered by ACO96 are intended exclusively for individuals who are legally permitted to participate in online gambling activities. We do not knowingly collect personal information from persons under the legal gambling age. If such information is identified, appropriate steps will be taken to remove it promptly.
Contact Us
If you have questions regarding this Privacy Policy, wish to exercise your privacy rights, or require further information about how your personal data is handled, please contact the customer support team through the official communication channels available on the website.
By continuing to use ACO96 Casino, you acknowledge your understanding of and agreement with the practices described in this Privacy Policy.